INTIX | Member Connections

Sometimes the best way to get answers is to ask a mentor, and we’ve got over a dozen in various specialties who have volunteered to respond to your questions.  There is a variety of ways you can take advantage of INTIX Member Connections Mentor services.  Click on one of the services below to learn more:

1. INTIX Forums
2. Mentor Program
3. Newsletter Polls
4. Contacting a Mentor Privately


As an INTIX member, you may reach out to the Member Connections Committee through several online forums, including:  


Member Connections Forum
Ask a Peer a Question -
View Forum    Ask a Question
Ask a question or read about topics your INTIX colleagues have posted over the years, including monthly discussions that have been hand-selected and added by the committee.

Red Dots & Mentor Forum
Are you going to the INTIX Conference for the first time? Check out this forum for tips & tricks to keep in mind as you prepare for your first conference. Hang out at the Red Dot Lounge, get to know your mentor, meet new people and ask questions.

Click on any of the links below to view specific forums: Tips & Tricks for your First Conference, Red Dot Virtual Lounge, Ask a Mentor a Question, Mentor Tips

Genre Forums
Genre forums are also available for you to ask questions specific to your type of organization. Ask questions, post general topics and read what others at similar venues to you have to say.

Click on any of the links below to view a specific genre forum: Arenas/Large Venues/Sheds, College Athletics, Performing Arts, Professional Sports, Small Venues (Under 1,000 Seats), and Ticket Agencies.


The Red Dot Mentor Program is designed to allow members that have attended the annual event multiple times, to assist members preparing for their first INTIX conference, otherwise known as Red Dots.

If you are Red Dot, you will be automatically assigned a specific Mentor to help guide you through your first conference.  This Mentor will reach out to you a few months prior to the event.  If you haven't heard from your mentor or you have any questions regarding your mentor, please click here to send a message to the current committee chair. 

You can also refer to the Red Dots & Mentors Forum to learn more about the program, ask questions, or read tips & tricks for this year's conference.

Want to be a Mentor? Click here to apply now.



The purpose of the Member Connections Committee is to help you get the most out of your membership.  Because of this, we’ve help create and monitor the INTIX Forums.  However, sometimes that’s not enough to help you gain the insight you’re looking for.  Because of this, we’ve introduce the ability to allow members to request specific short polls.

Each month, one poll is sent out in the INTIX monthly newsletter asking members about a specific topic or concept.  Each poll takes about 30 seconds to answer but allows INTIX members to gain tremendous insight into current trends and best practices, and to truly learn more about how your industry colleagues conduct their business. 

INTIX members have several weeks to answer the survey, after which the results are displayed on the Newsletter Polls & Results page.


All INTIX members are also encouraged to reach out to any one on the Member Connections Committee privately using the information provided below.  When contacting any of our experts privately, please identify yourself as a user of the INTIX Member Connections service.

Kelly Brennan, Member Connections Chair
Senior Analyst, FutureTix

Kevin Devaux, Member Connections Vice-Chair
Manager of Patron Services, Toronto Symphony Orchestra

Amy Kline, Board Liaison
Client Success Manager, ShowClix

Hayley Chapman
Director, Ticketing Administration & Reporting, Maple Leaf Sports & Entertainment

Tara Ferguson
Operations Manager, Ottawa Bluesfest

Mandi Grimm
Director of Training, eTix

Peter I'anson
Business Development Manager, JMM

Ami Johnson
Product Specialist, TicketForce

Jo Michel
Director, Michel Consultancy

Kelley Monts de Oca
Director of Ticketing, Durham Performing Arts Center

Duncan Moss
Associate Director of Ticket Operations, Ravinia Festival Association

Barrett Newman
Ticketing Services Manager, The Washington Ballet

Bert Picot
Owner, Picot Entertainment Systems, Inc.

Richard Powers
Assistant Director, Ticket Services, Wolf Trap Foundation for the Performing Arts

Jim Sachs
Select A Seat/Intrust Bank Arena

Deidra Sibila