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Lawmaker Wants First Chance for Tickets to Be In-Person

Thursday, February 27, 2014   (0 Comments) (02/10/14) Pereira, Andrew

Hawaii state senator Donna Mercado Kim has introduced a resolution that urges ticket vendors and entertainment venues to require only in-person ticket sales during the first 48 hours tickets to an event go on sale. The resolution was introduced in response to complaints after many fans waited in vain at the Neal Blaisdell Center to purchase tickets to the sold out Bruno Mars shows. "If it sells in four or five days that's great," Kim says. "(But) sellout in three hours and the local venue doesn't even have an opportunity to be part of that program? To me something needs to be done." The box office sold only 6 percent of the 17,000 Bruno Mars tickets available, while people from out of state were able to purchase 42 percent of the tickets on the Internet, according to Ticketmaster. “Tickets sales are agent and act driven," notes Enterprise Services' [the company that controls Blaisdell's box office] Gerald Saito. The University of Hawaii system expressed concern over how the resolution would affect ticket sales to athletic events. Meanwhile, concert promoter Tom Moffatt says the 48-hour in-person ticket policy may be unfair to neighbor island residents. Kim is considering introducing the resolution as a bill that also will include anti-scalping provisions.

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