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StubHub's Concert App Goes Wide, but Without Ticketmaster's Help

Thursday, August 21, 2014   (0 Comments)
Associated Press (08/06/14)

Music fans nationwide who own iPhones can now access the new StubHub Music app, which will scan their music library and recommend upcoming shows. Users adjust a radius dial to receive information about shows up to 150 miles from their location. The eBay subsidiary launched the app in San Francisco this June. If the show is sold out, users are directed to StubHub to buy tickets, or they are routed to other ticket sellers, with the exception of Ticketmaster. Users will not be able to tell if Ticketmaster shows are sold out, which may lead them to purchase more expensive resale tickets. To avoid this, users will have to check the venue's website or Ticketmaster's site for ticket availability; no links are provided in these cases. StubHub's Ray Elias says the goal is not to sell tickets, but to help users find shows, buy tickets, and share the event with their friends. Elias says StubHub is seeking to build relationships with music fans, who will eventually purchase more tickets from StubHub. "If they're engaging with StubHub more often, they'll buy more from StubHub," he says. Ticketmaster says it has no plans to work with StubHub.

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