Contact Us   |   Sign In   |   Join
INTIX | Ticketing Conference | Inspiration Stage

Inspiration Stage are venues to provide mini learning opportunities in a collaborative and conversational environment. They offer bite-sized learning opportunities, perfect for a quick hit of new knowledge and several great ideas. The Inspiration Stage space is designed to facilitate conversation and peer-to-peer learning. All sessions are 15 minutes long with 5 minutes of Q&A at the end.

Tuesday, January 23, 2018

11:30 - 11:45 am
 
Chabots Keep Creeping into My Life (Part 1)

  • Bert Picot, President, Picot Entertainment Systems

New technologies are creeping into our personal and work lives at such a rapid pace that it's impossible to keep up. The trend is that mobile apps will eventually be replaced by messaging-based chatbots.  Facebook reports that 33,000 developers have written 34,000 chatbots for Messenger. Whatsapp and Facebook Messenger both have over a billion users around the world. Together they are processing 60 billion messages a day, three times more than SMS. In this session, learn how these bots are being used in the ticketing industry today and what new use cases are on the horizon.

 

11:50 am - 12:05 pm

Let's Talk Ethics

  • Barrett Newman, Manager, Ticket Services, Washington Ballet

Many of us sign and agree to follow a code of ethics when joining an organization, but what does that really mean in practical terms? In a world where entertainment tickets can have substantial monetary and emotional value, how we deal with colleagues, other stakeholders, friends and various outsiders can be challenging and even fraught with legal concern. Real-world examples will help bring issues to life and show us how ethical standards can keep us on track.


12:10 - 12:25 pm
5 Critical Lessons I Learned Being a CRM User

  • Kevin Patterson, Senior Account Executive, Patron Technology


2:00 - 2:15 pm
Proven Techniques to Build Audiences and Sell Tickets on Facebook #1

  • Keith Tomasek, Media Strategist, Stratford Festival Reviews

Using case studies and Facebook tools, you'll learn how to boost sales with Facebook ads and organic content.

 

2:20 - 2:35 pm
Kick Up Your Digital Strategy in Minutes

  • Aly Knight, Marketing Manager, Fox Theatre Atlanta

In this session, learn about emerging trends in core digital marketing platforms including search, display, retargeting and beyond; from casting the widest net possible to honing in on specific targeting strategies.


2:40 - 2:55 pm
The Most Important Questions Your Organization Should Be Asking

  • Kevin Patterson, Senior Account Executive, Patron Technology

Do you yearn for a better way to manage your organization? Too often, we get trapped in managing day-to-day tasks, so we lose sight of a larger, simpler narrative. With so much data pouring in from technology, it is becoming more difficult to sift key information out from the noise. Your organization is a pipeline, so it is important to focus on attracting, retaining and upgrading your patrons. By concentrating on the key questions and processes surrounding pipeline development, you can develop successful strategies to help your organization thrive.



Wednesday, January 24, 2018

9:00 - 9:15 am
Proven Techniques to Build Audiences and Sell Tickets on Facebook #2

  • Keith Tomasek, Media Strategist, Stratford Festival Reviews

Using case studies and Facebook tools, you'll learn how to boost sales with Facebook ads and organic content.

 

9:20 am - 9:35 am
Proven Techniques to Build Audiences and Sell Tickets on Facebook #3

  • Keith Tomasek, Media Strategist, Stratford Festival Reviews

Using case studies and Facebook tools, you'll learn how to boost sales with Facebook ads and organic content.

 

9:40 - 9:55 am
Turning Data into Insights and Insights into Revenue

  • Brad Ball, President, LoyaltyMatch Inc.

Venues that once didn't know what to do with the data they collected about their customers are now utilizing that information to build and deliver campaigns that fill rooms and create new revenue streams. Learn how the 9:30 Club, Anthem, McMenamins, Merriweather Post Pavilion, Kitchener Blues Festival and other iconic venues and events are using data to build fan loyalty and increase revenue.

 

10:30 - 10:45 am
Fair Fail Part 1

  • Amy Kline, Client Success Manager, ShowClix

Fail Fair returns to INTIX for a third installment of all new fails and fixes! Most people don’t like to talk about their failures, but in the Fail Fair we encourage it. In four separate 15-minute sessions, ticketing professionals will share a specific project or situation that they conquered, talk about how they beat it and detail the steps put in place to ensure it doesn’t happen again. Each session is system and staff agnostic.



10:50 - 11:05 am
Fail Fair Part 2

  • Amy Kline, Client Success Manager, ShowClix

Fail Fair returns to INTIX for a third installment of all new fails and fixes! Most people don’t like to talk about their failures, but in the Fail Fair we encourage it. In four separate 15-minute sessions, ticketing professionals will share a specific project or situation that they conquered, talk about how they beat it and detail the steps put in place to ensure it doesn’t happen again. Each session is system and staff agnostic.


11:10 - 11:25 am
Fair Fair Part 3

  • Amy Kline, Client Success Manager, ShowClix

Fail Fair returns to INTIX for a third installment of all new fails and fixes! Most people don’t like to talk about their failures, but in the Fail Fair we encourage it. In four separate 15-minute sessions, ticketing professionals will share a specific project or situation that they conquered, talk about how they beat it and detail the steps put in place to ensure it doesn’t happen again. Each session is system and staff agnostic.

 

11:30 - 11:45 am
Fair Fair Part 4

  • Amy Kline, Client Success Manager, ShowClix

Fail Fair returns to INTIX for a third installment of all new fails and fixes! Most people don’t like to talk about their failures, but in the Fail Fair we encourage it. In four separate 15-minute sessions, ticketing professionals will share a specific project or situation that they conquered, talk about how they beat it and detail the steps put in place to ensure it doesn’t happen again. Each session is system and staff agnostic.

 


Thursday, January 25, 2018

10:30 - 10:45 am
Ask a Millenial!

  • Nick Begley, Senior Marketing Manager, AudienceView

Want to know how to entice Millennials to live events? What type of ads, social media promotions and offers resonate with them? Whether they prefer subscriptions, multipacks or season tickets? How to turn them into lifelong fans? Get the answers in a presentation by Xennial Nick Begley followed by a lively, interactive panel discussion with Millennial sports fans, concertgoers and theater patrons. Millennials are today’s most elusive and sought-after generation of live entertainment consumers. Don’t miss this opportunity to bring your questions and ask a Millennial! 

 

10:50 - 11:05 am
Chatbots Keep Creeping into My Life (Part 2)

  • Bert Picot, President, Picot Entertainment Systems

New technologies are creeping into our personal and work lives at such a rapid pace that it's impossible to keep up. The trend is that mobile apps will eventually be replaced by messaging-based chatbots.  Facebook reports that 33,000 developers have written 34,000 chatbots for Messenger. Whatsapp and Facebook Messenger both have over a billion users around the world. Together they are processing 60 billion messages a day, three times more than SMS. In this session, learn how these bots are being used in the ticketing industry today and what new use cases are on the horizon.

 

11:10 - 11:25 am
Leading by Following:Empower Your Employees to Solve Problems

  • Shannon Blas-Blair, Patron Services Manager, Soka Performing Arts Center

Let’s face it. Sometimes managers take on too much themselves instead of letting their team tackle a problem. Just ask Shannon Blas-Blair, who has learned that sometimes it’s best to lead by following. She was drowning in incomplete messages left on post-it notes in the box office before empowering her employees to come up with a solution. Find out how Soka Performing Arts Center staff solved the problem and exceeded expectations – all because their manager got out of the way.


11:30 - 11:45 am
Jobs Security: Staying Confident During Mergers, Acquisitions and Management Changes

  • Jason Varnish, Owner/Ticketing Operations Consultant, BOM Advisers

 

Membership Management Software :: INTIX Policy :: Powered by YourMembership  ::  Legal