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INTIX | International Ticketing Association | Administration
International Ticketing Association (INTIX)
5868 East 71st Street, Suite E 367
Indianapolis, IN 46220

Voice and Fax: +1 212.629.4036

Maureen Andersen
President & CEO

Maureen, as President and Chief Executive Officer, has clear goals:  growing membership around the world; delivering ongoing superior learning and professional development opportunities to members and the industry; developing & nurturing strategic relationships; increasing the INTIX brand recognition; and executing the Board of Director’s strategic plan. She is deeply committed to advancing the work and the professionalism of fan and patron engagement through ticketing, marketing, and customer service innovations and best practices. Maureen brings a wealth of experience to INTIX having worked with organizations as diverse and extensive as AudienceView, Shorenstein Hays Nederlander Theatres, Inc., Spectra Ticketing & Fan Engagement, and The Denver Center of Performing Arts. An active INTIX member since 1986, Maureen has served on the Board of Directors including three stints as Chair, the Executive Committee, and chaired many other committees including Education, Body of Knowledge, Sponsorship as well as five Denver and Colorado conference committees, and was the recipient of the 2006 Patricia G. Spira Lifetime Achievement Award. Maureen is a frequent speaker at industry conferences, seminars and workshops and has multiple published articles on industry issues.  She is the recipient of several high-profile awards from INTIX, FutureTix, AudienceView and NJC.

Tiffany Kelham, Membership Associate

As the Professional Services Manager at Officescape, Tiffany is a people-loving person who enjoys working in the customer service and administrative fields. She is executive administrative assistant, annual conference registrar and membership associate of INTIX, handling all membership needs and day-to-day tasks. Tiffany attended Ball State University in Muncie, Indiana and received a bachelor’s degree in marketing from the Miller College of Business. Prior to Officescape, she worked in Internet sales at a local Indianapolis Chevrolet dealership. Born in a small Indiana town, she was active in the arts including her show choir and her local theater.

Dorothea Heck, Sales & Service Manager

Dorothea Heck, CMP, CEM, DMCP, is recognized as an expert and seasoned marketer of trade shows, events and sponsorship programs with more than 25 years in the industry. Dorothea assists both associations and for profit companies achieve their organization’s goals, through the commitment to the value of face-to-face events. She has worked globally and nationally on accounts such as the Project Management Institute (with their almost 100 events annually), Red 7 Media’s Event Marketer and Folio Show, Healthcare Financial Management Association, ACM/SIGCSE (computer science), NJ State Bar Association, and the NJ Education Association — her largest event with more than 40,000 educators attending. Dorothea has a BFA from New York University with studies in theatre design/tech and arts administration. Dedicated to lifelong learning and continued professional development, she has also earned three industry certifications for meetings, exhibitions and destination management.

Janeé Pelletier, Meeting Manager

Janeé Pelletier, MBA, CMP, is an accomplished meeting strategist for association and non-profit clients. Janeé has extensive experience in meeting logistics, event branding and marketing, communications, change management, transition leadership, business development, and working with high-profile VIPs and elected officials. Janeé has successfully managed hundreds of conferences as large as 5,000 people across the US, Canada, Europe, and Asia. Janeé is an active member of the American Society of Association Executives (ASAE) and Professional Conference Management Association (PCMA). Janeé serves on numerous industry boards and advisory councils, including PCMA’s marketing task force, digital strategy task force, chair of the PCMA Capital Chapter Communications Committee, and the Providence, RI Customer Advisory Board. Janeé has presented at several industry conferences and has been featured as an author and/or expert in dozens of industry publications, including ASAE’s Associations Now, PCMA’s Convene, and Meetings & Conventions Magazine. Janeé has an MBA from Johns Hopkins University and a BA from Messiah College.

Mary Leaton                        

Mary Soper, Accounting Associate

Mary has over 20 years of accounting experience, 14 years of which were direct accounting and bookkeeping experience with a non-profit in the Washington, D.C. area. She is a Quickbooks expert and is comfortable with cost accounting, producing financial statements and more. Mary is passionate about providing nonprofits accounting support so that they can focus on their programs and fundraising. Mary holds an accounting degree from the University of Maryland. She is a CPA in the State of Idaho.

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