TORONTO, Ontario, Canada – May 10, 2017 – AudienceView, a world leader in e-commerce software for events and entertainment organizations, is pleased to announce the appointment of Karen Hogg as Vice President of Customer Success. With the creation of this new role, AudienceView is escalating its investment and its ongoing commitment to our customers and their success, today serving over 170 customers in 15 countries.
“Karen has an incredible background in leveraging technology to create transformational experiences. She also brings more than two decades of expertise focusing on the customer to AudienceView’s executive team,” said Michael Bryce, Chief Operating Officer for AudienceView. “Karen will apply her tremendous skillset to advance AudienceView’s positive, winning spirit and energy as we expand our customer success team. She has the ideal background to help us continue exceeding the expectations of our entertainment industry clients around the world.”
A proven technology sector executive with strong operations expertise, Karen’s background includes roles of increasing responsibility with leading vendors including PeopleSoft, SAP, Sierra Systems, NexJ Systems and Longview Solutions. She is renowned for her exceptional customer care knowledge, communication and collaboration skills, and for driving strategy and results.
Based at the company’s corporate headquarters in Toronto, Canada, Karen’s primary responsibility is to help our customers fully leverage the AudienceView platform to achieve their individual business goals. She will drive innovation that delivers measurable results, execute best practices and deliver value for our customers and partners. Karen will also exclusively lead and expand our current team of 35 staff in solution activation, implementation, professional services, customer support, maintenance and account management.
“This is an exciting opportunity to drive the success of our customers as defined by our customers,” said Karen Hogg, Vice President of Customer Success for AudienceView. “We are fully committed to ensuring that each and every organization we serve is realizing the full value of their investment in our solution and look forward to celebrating their continued successes. When our customers succeed, so do we.”
AudienceView is a complete entertainment business solutions provider. With over $2 billion in annual transactions, our innovative and engaging software is helping more than 550 venues in 15 countries deliver exceptional in-venue and online customer experiences. The self-serve, e-commerce, ticketing and events management portals enable success for events of all sizes or types. Learn more at www.audienceview.com, or connect with the company on Facebook and Twitter.
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