Compagnie des Alpes Expands Use of Gateway's Galaxy Product Suite
Thursday, December 17, 2015
Full-Service Ticketing and Access Control to Four More Locations
Gilbertsville, PA (December 2, 2015) – When Compagnie des Alpes (CDA) undertook the massive project to consolidate its on-site and online ticketing and access systems across its leisure parks, they kicked off a year-long process to find the right solution. The result was their recent selection of Gateway Ticketing Systems to provide its unified solution at four of CDA’s leisure parks: Walibi Holland, Walibi Belgium, Aqualibi Belgium and Bellewaerde in Belgium.
Collectively, the four parks welcome almost 3 million visitors a year. “CDA needed a unified solution that combines all their revenue streams from front gate and group sales to B2B/B2B2C trade partners and online sales, and can accommodate tens of thousands of guests per hour,” says Steve Bell, Business Solutions Architect with Gateway. “Our Galaxy® system thrives in this type of high-paced environment.”
The CDA locations will be implementing the Galaxy® Product Suite including ticketing, access control, group sales, season pass and e-commerce solutions. “We needed to partner with a stable company to support us for the long haul who also provides a reliable and innovative solution that can handle our high volume and complexity,” says Philippe Lagrace, CDA’s Director of Sales and Marketing. “Gateway excels in both these areas as well as gives us that unified solution we need to drive our business forward.”
“CDA was meticulous in its search to find the right solution,” says Bell. “They outlined a complete expression of needs, created a functional matrix, conducted interviews, called references, and had all potential vendors conduct a ‘proof of concept.’ They did everything right in order to ensure their success going forward. We are honored that Gateway and the Galaxy® Product Suite is their chosen solution.”
Gateway’s partnership with CDA will enable standardization across installations, thus creating efficiencies, enhancing enterprise reporting and improving ways they can accommodate their guests. Another plus of the Galaxy® system is its offline capabilities, ensuring venues can continue selling tickets, generating revenue and admitting guests, even during an event such as a network failure.
In addition to Galaxy’s multi-language and multi-currency abilities, Gateway also offers 24.7.365 live support in various languages including French. “We not only provide an incredibly powerful, unified solution but also back it up with the industry’s best worldwide support,” Bell says.
About Gateway Ticketing Systems, Inc.
Gateway Ticketing Systems, Inc. is the world leader in ticketing software, access control and revenue generation for industries including attractions, theme parks, waterparks, tours, zoos, aquariums, museums and historic sites. Located in Gilbertsville, Pennsylvania, Gateway Ticketing Systems provides strategic consultation, sales, service and support for point-of-sale and ticketing systems throughout North America and worldwide. Gateway’s robust Galaxy® Product Suite integrates ticketing, access control, resource management, group sales, online ticketing sales, retail, food and beverage, and membership management. For more information on Gateway Ticketing Systems, visit www.gatewayticketing.com or call +1 (610) 987-4000.
About Compagnie des Alpes (CDA)
With more than 23 million visitors and sales of 693M€ (financial year ended on 30/09/14), Compagnie des Alpes (CDA) is a world leader in the leisure industry. The number 1 ski area operator in the world, CDA is present in 15 of the world’s most prestigious ski resorts, including Tignes, Val d’Isère, Chamonix and Méribel, as well as in Japan. Ranked among the world’s top 10 players in the leisure industry, CDA operates 14 parks around the globe, including two of Europe’s top 10 leisure parks, Futuroscope (1.6M visitors) and Astérix (1.7 M visitors), and the Walibi Parks in France, the Netherlands and Belgium, and is developing the Grévin wax museum concept worldwide (Paris, Montréal, Prague, Seoul (2015), Vevey-Switzerland (2016)). Based in Boulogne Billancourt (France), Compagnie des Alpes has 5,000 employees around the world. It has been listed on Euronext Paris since 1994.